Elevation Burger, Al Fahda Plaza, Tahliya Street, Riyadh - Review

I went there for the 1st time a few days ago and my experience has been as follows:

• The entrance was clean, big and well maintained.

         

• The cashier was pleasant, he didn't look in a hurry while taking the order and he guided in detail about all the options available in the menu and he guided towards the sitting area. Staff looked well trained and professional.
• I have never seen such gadget in any other store thus it was interesting to see. No one in the store explained what was it by themselves, but I had an idea that it has something to do with order serving and when it started buzzing, my doubt was clear. It is a good idea.

         

• We received the burger in 6 minutes but we received the milk shake in 11 minutes, so the milkshake was delivered late.
• The light inside the store was dim and not cozy. The food and drinks were not looking attractive in that light.

          

• The quality of the burger looked good, it felt fresh and light and easy to chew and digest but the taste of the burger was pretty average. The burger was not hot and it was served in a cold tray which didn't feel good.
• The milkshake tasted good but it was difficult to drink with the straw given, either the straw should had been bigger or two straws should have been given. The cookies were not fresh.
• The cost was very high. I bought Elevation burger which cost SR 38 and in the lunch I had KFC Zinger Burger which cost SR 5 so the price is very high. 3 small cookies were of SR 7 which were also very expensive considering that I can have a full pack of biscuits from market from SR 0.75 to SR 20. The shake cost SR 21 thus it was also expensive than the shakes available on other stores.
• There was nothing exceptional which would make them better than their competitors.
• The cashier and staff treated us very well so there was no weakness from their side.
• It is too expensive and I am not getting anything exceptional with that high price thus I wont recommend it to anyone. They should reduce the price and improve the taste of the food.

Website: http://www.elevationburger.com/EB.php

Twitter: https://twitter.com/EBurgerRiyadh

Coordinates: 24.703211,46.698557

Google Maps Link: http://goo.gl/maps/U7t4G

 

-urShadow