- First, you will have to visit nearest Al Rajhi ATM. In additional options, you will find update mobile number.
- Follow the instructions to update your mobile number, once complete, you will receive the following SMS:
- Now you will have to visit the nearest branch of Al Rajhi Bank. On the token machine, choose 'English' then 'Al Rajhi Guest'.
- Press on 'Customer Service' to get your token, wait for your turn for the Customer Services Counter.
- On your turn, provide your Iqama to the banker. He will confirm from you about your new number in order to activate it. As soon as he activates it, you will get the following SMS:
- You can further confirm by login to Al Rajhi Bank mobile website, you should receive the OTP SMS on your new mobile number.
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